Last Updated: August 1, 2026
XCEED (“we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you use our mobile app, website, and services.
1. Information We Collect
We collect the following types of personal data:
- Personal Identifiers: Name, email address, phone number, date of birth, gender, profession.
- Device and Usage Data: IP address, browser type, device type, operating system, interaction logs, session durations, geolocation (approximate).
- Account and Course Data: Course enrollments, activity, progress, and submissions.
- Payment Data: Payment details are processed securely via third-party payment providers. We do not store full credit card information.
- Linked Account Info: If you sign in using a third-party account (e.g., Facebook, Apple ID), we collect basic public profile data.
2. How We Use Your Data
We use your information to:
- Create and manage your account
- Deliver and personalize course content
- Communicate service updates, promotions, and support
- Monitor app performance and usage
- Conduct analytics and improve our services
- Comply with legal obligations
3. Data Sharing and Disclosure
- We do not sell your personal data.
- We share data with trusted third-party processors (e.g., payment gateways, analytics providers) only for service delivery.
- Some non-personal or aggregated information may be used for marketing or performance purposes.
- We may disclose data if required by law or to protect rights and safety.
5. Data Security
We implement technical and organizational measures to protect your data. However, no system is 100% secure. Please protect your login credentials and notify us immediately of unauthorized access.
6. Your Rights
Depending on your location, you may have rights to:
- Access and update your data
- Delete or restrict your data
- Withdraw consent
- File a complaint with a regulatory authority
To exercise these rights, contact us at: help@xceed.com
7. Cookies and Tracking
We use cookies and similar technologies for:
- Analytics and performance monitoring
- User session management
You can control cookies via your device or browser settings.
8. Updates to This Policy
We may update this Privacy Policy at any time. The updated version will be posted in the app and on our website. Continued use indicates your acceptance of the revised policy.